Popular Articles

  1. Whitelist IP

    Navigate to API Keys and click "Edit". Add an IP address, ensure it is in CIDR notation, and then press Save. ...
  2. Why do balance on plans have an expiration date?

    This will depend on your plan, i.e. Monthly or Annual, the balance will expire after 1 month or 12 months from the purchase date. This is in compliance with our licensing terms agreed with our data partners.
  3. Limit by IP

    This restriction limits IP addresses can have access to a specific integration. This means that this integration will only be accessible through the specified IP addresses. Navigate to API Keys and click "Edit". Add an IP address, ensure it...
  4. ie_postalAddress

    Returns the postal address for the given IE address - this is returned in English and Irish.
  5. Follow the Link

    Each option returned has a href attribute which will invoke another endpoint. There are two endpoints that this attribute can call to: Lookup Endpoint  - This will return the fully captured address Drilldown Endpoint  - This will return...
  6. Manage Notifications

    In order to set up your notifications, navigate to your account by clicking Profile under My Account . This page will display your account information, and at the bottom of the page you will see the Notifications section. From here, you w...
  7. Upgrade to Enterprise Plan

    To upgrade to an Enterprise plan, please reach out to our sales team here .
  8. I forgot my password. Can you help?

    Not a problem, go to the  Password reset page and enter your login email.
  9. Manage Substitutions

    Advanced substitutions may be required for numerous reasons, some examples are: to replace certain characters that you don't want returned (e.g. /,-^&) with a space. to ensure a required consistent naming of a city (e.g. Derry/Londonderry). You...
  10. Capture the Data

    When the type attribute equals " lookup ", you can access details of the address using the " address " attribute.  For any further info you have selected in the Account Center, you can access this data via the " data " attribute in the response. S...