General

Yes, Autoaddress offers a 14-day free trial and a small amount of credit to test the full functionality of the platform.

We can capture addresses for over 250 countries and territories.   We work with leading data providers including USPS, Royal Mail, Eircode, and TomTom to source address and location information.    We have detailed building level information for over 100 countries, shown in dark blue in the map below.  We update our data in-line with our data providers releases, for example our UK data is updated daily.

For countries with only city and postcode data or lacking building-level details, we opt not to provide our address Autocomplete. Unlike our competitors, we make this choice to reduce friction during address entry.

However we can still capture addresses in their local format and ensure the information is compatible with your address form via our unique Autoaddress Form feature.    

A full list of our supported countries and their features is provided in the table below.

Yes. When you log into your account, under My Account you will be able to see  Manage Users button and from here you can add/edit users. 

There is documentation here which goes through the steps for creating a new user as well as the breakdown of each role and their access rights.

Not a problem, go to the Password reset page and enter your login email.

All documentation on this site relates to the latest version of our software, Autoaddress 3.0.

To access Autoaddress 2.0 documentation, please follow this link: https://autoaddress2.helpscoutdocs.com/

To access Autoaddress 2.0 Account Centre, please follow this link: https://accountcentre.autoaddress.ie/