Popular Articles

  1. Do you have an ISO Certification?

    Yes, Autoaddress has been awarded ISO 27001:2013 certification.
  2. Show/Hide business names

    If you don't want your customers to see business names in Autocomplete suggestions you can hide them via the Advanced tab of your Integrations Settings. ...
  3. Show/Hide PO boxes

    If you don't want your customers to be able to enter a PO Box address you can remove them from Autocomplete Suggestions in the Advanced tab of your Integrations Settings. ...
  4. Setting supported countries

    Standard Plans are limited to address capture for one country only. Plus and Enterprise plans support address capture for over 250 countries.   Click on Settings for your Integration, go to the General  tab and scroll down to the Supported co...
  5. 1. Create an Autoaddress account

    Follow this link to navigate to the Account Center sign-up page and enter your details, no credit card required. https://account.autoaddress.com/signup/
  6. What are geocodes?

    We source location information from our global data suppliers, including Ordnance Survey UK and TomTom and combine this information with our address data to provide location and associated accuracy for every address we capture.   Geocodes are only ...
  7. Advanced Settings

  8. Where can I access the previous version of Autoaddress?

    All documentation on this site relates to the latest version of our software, Autoaddress 3.0. To access Autoaddress 2.0 documentation, please follow this link: https://autoaddress2.helpscoutdocs.com/ To access Autoaddress 2.0 Account Centre, pl...
  9. How much does your service cost?

    Click here for detailed pricing. Our plans are either monthly or annual, so the balance is valid for either 1 month or 12 months. The best way to work out which plan you need is to estimate how many addresses you would currently capture on your w...
  10. Setup

    Add the following two files to the    section of your page. These files reference the JavaScript and CSS necessary for the Autoaddress plugin to work.   You can download the latest versions from our CDN. or Th...