New Articles

  1. Default country and language

    The d efault country and default language for an Integration should be set to your website's defaults.  If you're a based in the US, but sell internationally, you should set your default country to United States and your default language to Engli...
  2. General Settings

  3. What are geocodes?

    We source location information from our global data suppliers, including Ordnance Survey UK and TomTom and combine this information with our address data to provide location and associated accuracy for every address we capture.   Geocodes are only ...
  4. How do I get additional data for an address?

    Geocodes are returned in the Lookup if you choose if from the Data tab in your integrations settings. Toggle on the check-box for location, and any other data you want returned with the address. ...
  5. Overview

    We built the My Form Editor to allow you to easily describe your address form, field widths and required fields, then we apply our Address Intelligence to ensure addresses returned are compatible with these requirements. Choose Settings in your i...
  6. Choosing integration type

    We provide three different ways for you to integrate our JavaScript control onto your web page.   Each Integration Type we offer provides a different address capture experience for the end-user. You can set your Integration Type from the drop...
  7. Setting supported countries

    Standard Plans are limited to address capture for one country only. Plus and Enterprise plans support address capture for over 250 countries.   Click on Settings for your Integration, go to the General  tab and scroll down to the Supported co...
  8. Integration details

    To change the name of your Integration or add a description, navigate to the follow on your chosen integration: Settings → General ...
  9. Toggle browser language setting

    We use your customer's Web Browser language to localize text prompts, field labels, messages, etc.  If you turn this off we instead use your default language .    You can turn it off in the Advanced tab of your Integrations Settings. ...
  10. Toggle GEO-IP location bias

    We use Geo-IP biasing to return autocomplete suggestions that are most relevant to your customer based on their location. This is turned on by default, you can turn it off in the Advanced tab of your Integrations Settings. ...